Legal
Privacy Policy
Last updated: December 2024
Introduction
Desert Littles Party Rentals ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
Information You Provide
When you use our contact form or submit a booking request, we collect:
- Name (first and last)
- Email address
- Phone number
- Event location/city
- Event date
- Rental item selections
- Any additional information you include in your message
Information Collected Automatically
We use third-party services that may collect certain information automatically:
- Google Analytics: We use Google Analytics to understand how visitors interact with our website. This service collects anonymous data such as pages visited, time spent on site, browser type, and general geographic location. Google Analytics uses cookies to collect this information. You can opt out by installing the Google Analytics Opt-out Browser Add-on.
- Tawk.to Live Chat: We use Tawk.to to provide live chat support. When you use the chat feature, Tawk.to may collect information such as your chat messages, IP address, and browser information. Please review Tawk.to's Privacy Policy for more details.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and booking requests
- Process and fulfill your rental reservations
- Communicate with you about your bookings, including confirmations and reminders
- Improve our website and services based on usage patterns
- Send you information about our services (only if you have opted in)
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our business (e.g., payment processors, delivery partners)
- When required by law or to protect our rights
- With your consent
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
To exercise any of these rights, please contact us at [email protected].
Children's Privacy
Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us: